Privacy Policy

Effective Date: 26 February 2026

Welcome to Legaci Leather. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at legaci.tbdagency.co.za or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

Legaci Leather is a proudly South African leather goods company, based at 68 Fairlight, Malvern, Durban, 4093. We craft handmade leather accessories and offer customisation, corporate gifting, and leathercraft lessons.

2. Information We Collect

We may collect the following types of personal information:

Contact information: your name, email address, phone number, and physical address
Order information: details related to custom or corporate orders
Communication records: messages submitted via our contact form or via WhatsApp
Marketing preferences: whether you have opted in to receive promotional communications
Technical data: IP address, browser type, and pages visited (collected automatically via cookies or analytics tools)

3. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders and enquiries
Send you updates about your order or custom piece
Send promotional emails or discount offers if you have opted in (you can unsubscribe at any time)
Improve our website and services
Comply with legal obligations
Facilitate donations to the Hope Foundation on your behalf

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Our trusted local suppliers (e.g., African Leather, Fusion, WoodHeads, Haesloop, LFH) solely to fulfil your order
Service providers who assist us in operating our website or delivering our services
Law enforcement or regulatory bodies where required by law

All parties we share your information with are required to keep it confidential and to use it only for the purpose for which it was shared.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can choose to disable cookies in your browser settings, though this may affect certain features of the website.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights (POPIA)

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request the deletion of your personal information (subject to legal obligations)
Object to the processing of your personal information
Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at info@legacistudios.co.za.

8. Retention of Information

We retain your personal information for as long as is necessary to fulfil the purposes set out in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymise it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Legaci Leather | 68 Fairlight, Malvern, Durban, 4093
Email: info@legacistudios.co.za | Phone: +27 63 418 3955